Last updated: September 2025
At petprinties.com, we want your custom products to look their very best. To achieve the highest-quality print results, please follow these image upload guidelines when submitting your artwork, photos, or designs.
1. Image Quality Requirements
- Resolution: Minimum 300 DPI (dots per inch) at print size
- File Size: At least 2000 x 2000 pixels for most products
- File Formats Accepted: JPG, PNG (preferred with transparent background), PDF
- Color Mode: RGB (our printers automatically convert to CMYK)
⚠️ Low-resolution images may appear blurry, pixelated, or unclear when printed.
2. Design Safety Zone
- Keep important elements (faces, logos, text) at least 0.25″ (6mm) away from edges
- Allow for “bleed areas” — parts of the design may be trimmed during printing
- Avoid placing text or key details near seams, zippers, or folds
3. Backgrounds & Transparency
- PNG files with transparent backgrounds work best for designs you want printed without a solid box around them
- For photos, ensure clean backgrounds or use high-contrast images for best results
- Avoid extremely dark or very light designs that may not stand out on certain product colors
4. Content Restrictions
We cannot print or accept images that:
- Contain copyrighted or trademarked material without permission
- Include offensive, discriminatory, or illegal content
- Violate third-party rights (logos, characters, brand names, etc.)
Uploads that don’t meet these standards may be rejected.
5. Color Expectations
- Colors may look slightly different on screen versus the final product due to screen calibration and print process
- For brand consistency, please provide HEX or RGB color codes if exact shades are required
6. Customer Responsibility
By uploading an image or design, you confirm that:
- You own the rights or have permission to use the content
- You understand that low-quality or non-compliant files may affect the final result
- You accept that refunds or reprints cannot be offered for issues caused by poor-quality uploads
7. Tips for Best Results
- Use sharp, high-contrast images with good lighting
- Avoid screenshots or compressed social media images
- Double-check spelling on text-based designs
- Preview your mockup carefully before checkout
8. Need Help?
If you’re unsure whether your image meets our standards, contact us before placing your order. Our team is happy to review your file and provide guidance.